Vyew Discussion Forum

How do I find/use the “Shared Cursor?”

2009-08-01T19:18:09Z

I’m a new user to Vyew (love it by the way) and while I was searching around and experimenting I looked at the stamp tool. When you first click on it a little popup opens and explains the pointer tool. This popup also mentions a “shared cursor” and that it is better for some situations. This sounds intriguing and I would like to explore this tool, but I can’t find it anywhere. I searched in the help section on the Vyew website. Nothing.

So how do I find or use this tool? Thanks!

Viewers vs Participants

2012-02-08T14:11:08Z

Is there a difference between Viewers and Real-time Participants?

That is, might we invite more than 10 viewers but only allow interaction with ten?

Thanks!

supported systems

2011-04-25T05:05:03Z

Does anyone know what systems are supported---i.e., PC, IPad, Mac, Smartphones, etc.?

Change name on notes

2012-01-30T22:14:06Z

I wanted to know how I can change my user name on the notes/ stickies that I add to the board.

Thanks

Pages will not load/Files will not load/Will not work period.

2012-01-29T21:29:48Z

I really apologize for having so many issues, i did try to report a bug, but no one got a hold of me so i will post here.
Over the course of this past year using vyew, i have created multiple rooms. After about a month or so though, or if i create over 3 pages, my vyew room will not load. I will have a message “The Pages For This Room Could Not Be Loaded” and i cannot do anything but delete my room and begin anew. I intially believed that maybe it was because i have a free account (using it basically for classes, and occasional meetings with a long distant friend) but i was hoping that possibly this was a bug, and that it could be fixed.
My second problem, which sort of goes hand in hand with the third, is that i cannot upload any files unto my room. I have been able to without any problem until this past week or so. Now, any type of file i upload, i cannot see. It has the message “transfering from source” and loads, and then i get a gray bar. Before, the gray bar will then fill, while growing its percent, and when it hits 100, i could see the file. This is not the case though, as now i get the gray bar, the “Loading, 0%” and then nothing happens. Apparently, most others in my vyew room can see the file, but i cannot.
The reason i say this goes together with my third problem is that this past week, vyew has been the most difficult it has ever been. I will go into my room in the morning, and by noon, if i had been using my room with one page, my chat will lag to the point where either firefox/safari/chrome crashes, or i refresh the page. After, when i attempt to attend my meeting again, the room page will not load, i cannot see the users on, and/or cannot see the chat, cannot access tools, and i will have awful lag. The funny thing is though that everyone else present CAN see me, if i happen to be able to click fast on the sidebar to expand it and click on the chat box and type something, my attendees CAN see my messages, but i cannot. If i happen to, the very few milliseconds i log on, click on the pencil tool, and draw on the board, i cannot see anything. BUT, if i do see who is on, and see the previous chat (this is usually when i have refreshed after lag) or i draw, if i refresh my tab again, i can see what my attendees had said, what i typed, and what i drew. If i go unto anothers meeting, immediately i cannot see the future chat, nor access tools, although if i refresh after typing something, then i can see that i wrote it.
If i go back to my lobby and then go onto my room again, usually the whole lag/cannot see/access anything occurs. This is not ALWAYS true, but over the course of the past 13/14 days, vyew has been extremely frustrating.
I tried many things to remedy these problems. I uninstalled and reinstalled adobe three times, ive tried to access my rooms on other web browsers (such as chrome and safari) to no avail.
I hope you can understand all this, i tried truly to be as clear as possible.

Big disappointment. Video Resolution is horrible + Latency Issues

2012-01-27T19:09:43Z

I paid the annual fee and sorry that I did that
The video is horrible (high setting) and it’s an important thing for me

Invitees stuck in"lobby”

2011-09-16T03:21:07Z

I have given the URL, and the room access is set to “open to everyone” and “anytime”. Yet when they use the URL, they get stuck on a page “welcome to ... lobby”. They can’t access the room until I let them in. I cannot be connected 24 hours a day to let everyone in. Why does the URL not give access to the book?

Time out when importing file from URL

2010-12-23T01:46:08Z

I’m new in vyew

i’m trying to import a file from URL but I always receive the same message

“Import file timed out”

Thanks for the support

Problem with drawing lines

2012-01-24T06:12:40Z

Hi! It’s the first time I’m using Vyew, and I�m trying to use it to help my partners with some grammar issues at college.

I have this problem: the first time I changed a line into an arrow everything was fine, but now I want to change the arrow into a simple line and I can’t choose it because the other tool don’t disappear. It looks like the image attached.

Thanks for reading :)

Styroloft.co.uk

2012-01-23T22:52:10Z

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